Concept: Website for streamlining processes
Challenge: Recruiting and time allocation of upper management.
The company I worked for at the time had no computer or internet in the office before I join the company. As I slowly changed things (remodeled the office and set up a computer) I later inquired with management about bringing other people onboard to let me focus on big picture items. Transfer work from the CEO to me.
I also approached management about having an online presence for recruiting and efficiency.
The focus was opportunity cost and clarity. Having the CEO focus on big ticket items that only he had the experience and knowledge to complete.
In addition to centralizing and streamlining recruiting processes and casting a wider net for talent, the second idea was transparency. Out of the phone calls made to the office a good handful of them were about money. Crew members and their families could see what trip they were on and when payment was coming in from overseas. Ideally feeling more empowered and relax, hopefully calling less.
Results and what I learned: There were no results. Design is tied to selling and I failed to communicate my idea in metrics that CEO would understand.
I learned that one of the keys from going to design to investment in design is that I have to sit at the business table with him. Concept, challenge, goal, metrics and feedback/ results shown.
I also learned to seek out what someone values in terms of skill set.
My boss valued technical skills such as metal working, sand blasting and painting. Computer skills and networking and creating systems wasn’t valued skill set.